Vivandi.ae is a Secure Website. To ensure that this is a legitimate secure site, please check the following:
That the original URL you are visiting comes from www.vivandi.ae
The status of the server certificate is valid, by clicking on one of the server certificate logos displayed on the site.
VIVANDI General Trading LLC values its customers and respects their privacy. Any information we collect about you (excluding card details) is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions. You will be asked to register if you would like to use some of the services and features, we offer on our website. In order to register you will have to provide details including your name, address, telephone number and email address. When you register with us, your information is stored in 'my account'. You can access 'my account' directly to amend any personal details, for example if you change your address or telephone number.
When you give us information, it may be used for:
ADMINISTRATION OF OUR SITE:
The information you give us is necessary to enable us to fulfill your order, make sure it is delivered correctly and to maintain your account.
We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.
We want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email, post or telephone. You can also choose when registering to receive such information.
You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events when you register. We do not provide your personal details to other companies or individuals for their marketing. From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this website. These companies or individuals may be provided with access to your personal details except payment information, in order to fulfill their function, but may not use such information for any other purpose.
All VIVANDI General Trading LLC subscribers have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should click on the link located at the bottom of the email and follow the instructions in order to be removed from all future mailing. Alternatively, you can opt-out by visiting 'Newsletter Subscription' in 'My Account' on the VIVANDI General Trading website. You can access 'My Account' once you are logged in to your VT account.
VIVANDI General Trading LLC is committed to protecting the information we collect from you, which we use to enhance your experience of using our site and to provide you with the merchandise and services you request from us.
We use the latest encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history.
LIMITATION OF LIABILITY
These Terms and Conditions shall be interpreted and governed by the laws in force in United Arab Emirates. VIVANDI General Trading LLC makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable. To the fullest extent permissible VIVANDI General Trading LLC will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond VIVANDI General Trading LLC reasonable control. Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed one thousand AED.
EXCLUSIONS OF LIABILITY
Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of VIVANDI General Trading LLC or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by UAE law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
All credit/debit cards detail and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted
COMPLAINTS & SUBMISSION OF INFORMATION
If you wish to CONTACT US to complain about any matter in regard to the merchandise, please email us at firstname.lastname@example.org
How to contact us
Please contact us if you have any questions regarding this Privacy and Cookies Policy or about any information, we hold about you by emailing us at email@example.com or by phone on +9714 335-3839. We want to make sure that your information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by contacting us at firstname.lastname@example.org
You have the right to ask us not to use Your Information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact us at email@example.com
We hope that you will be happy with the way we handle your information.